Threat Intelligence Directory
Phishing

Fake Antivirus Subscription Renewal — Norton / McAfee

Attack Trigger

Fake auto-renewal invoice for a large antivirus charge creates urgency to call and cancel

What Attackers Want

$300–$10,000 via remote session banking credential theft

How This Attack Works

Victims receive a convincing invoice email claiming their Norton or McAfee subscription has auto-renewed for $299–$499. The email includes a refund phone number. When called, a fake support agent installs remote access software to "process the refund," then steals banking credentials or transfers funds directly from the victim's account during the screen-share session.

Red Flags to Watch For

  • Sender domain is not @norton.com or @mcafee.com
  • Invoice amount is much higher than your actual subscription price
  • Email includes a phone number for cancellation — legitimate companies use online portals
  • Support agent asks you to download AnyDesk, TeamViewer, or similar remote access tools
  • Agent asks you to log in to your bank account while sharing your screen
  • You are asked to purchase gift cards or wire money for a "refund processing fee"

Known Malicious Domains

These domains have been associated with this attack. Never click links going to these addresses.

  • norton-renewal-invoice.comMALICIOUS
  • mcafee-auto-renew.netMALICIOUS
  • antivirus-subscription-renew.comMALICIOUS
  • norton-cancel-charge.netMALICIOUS

Glance automatically blocks emails from domains on this list. Domain list is not exhaustive — attackers register new domains continuously.

How Glance Stops This

  • Domain similarity analysis catches lookalike sender addresses at millisecond speed
  • SPF / DKIM / DMARC validation flags authentication failures before you ever see the email
  • VirusTotal + Google Safe Browsing checks every link in real time
  • Urgency language detection scores the email higher for manual review
  • Known malicious domain blocklist updated continuously from live scan data

Don't wait to get hit.

Glance scans every incoming email against 12 detection layers — including the exact tactics described above — before it reaches your inbox.

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